When Should I Make an Appointment?

We recommend scheduling an appointment when you're ready to make a purchase. Start by exploring our website, Pinterest, and Instagram for inspiration. Many brides find this approach less overwhelming. It's helpful to be prepared to invest in 'the one' during your appointment, as the first gown you try on might just be the one that takes your breath away!

To ensure our designers have enough time to create your gown, we suggest starting your search at least 9-12 months before your wedding date for our made-to-order gowns.

Bookings Policy

All initial 75-minute appointments have a non-refundable £25.00 fee. Return appointments are free of charge.

Cancellations and Appointment Changes

Please provide at least 48 hours' notice via phone or email to reschedule an initial appointment. Rescheduling or cancellation requests require a 48-hour notice.

For cancellations and appointment inquiries, contact us at hello@emmybridal.co.uk

Damages

In the unlikely event of damage to sample gowns or furnishings during your appointment, the client is responsible for repair or replacement costs.

How will my appointment run?

During your first appointment, we’ll help you select styles that catch your eye. Many brides find their gown in the first visit, but don’t worry if you need a second appointment—it's completely normal. We’re here to assist you without any pressure to make a purchase.

Once you’ve chosen your gown and are ready to proceed, you’ll secure it with a 50% deposit. Please note, once the deposit form is signed, there are no changes, exchanges, returns, or refunds. We'll go over all details during your appointment. We’ll stay in touch via email, and once your gown arrives, you’ll come in for a follow-up appointment to pick it up and do final inspections. Then you get to take home your beautiful, amazing gown!

How Many Guests Can I Bring?

Our cozy studio has seating for up to 3 guests plus yourself.

Can I take photos during my appointment?

Yes! We encourage you to take photos and videos to help you decide between different styles. They also make wonderful memories to look back on after your wedding day.

Children

While we love children, due to the delicate nature of our bridal gowns, we regret that children are not permitted in Emi Alice Bridal. We appreciate your understanding!

Food & Drink

No food or drinks are allowed in the showroom.

What are the prices of the gowns?

Our gown prices range from £1500-£3200, depending on the designer and style. Please note that alterations are necessary for the best fit and are an additional cost.

Can I place a rush order?

Yes, absolutely! Each of our designers offers different 'rush' timeframes available for an additional fee. If this option suits your needs, let us know, and we will assist you as best as we can. Please note that 100% payment is required upfront for all 'rush' orders.

What Sizes Are Your Samples?

We stock sizes UK 8-16, with most sample gowns in size 12. Gowns can be ordered from UK sizes 4-28. While we can't stock every sample size for each dress, we strive to provide an inclusive selection across all designers.

How to Make the Most of Your Appointment

We can't wait to meet you and make your wedding gown journey unforgettable. Here are some tips to ensure you get the most out of your time with us:

• View our available gowns before booking. Consider three styles you might like to try.

• If you’re searching for something specific not seen on our website or want to confirm the size or price of a sample, don’t hesitate to contact us.

• Trust our expertise; we dress brides every day! Please be respectful.

• Wear nude underwear and bring a nude strapless bra, just in case.

• Bring your radiant smile, positive energy, and have fun!